FAQ

Where can I find technical support for my board?

Whereas smartboards.com is a preferred SMART Technologies reseller, we are not SMART Technologies.

Please direct all technical support requests to SMART Technologies at 403-228-5940. You can also find answers to frequently asked support questions on their website.

Do you take purchase orders?

We will accept purchase orders over $250. In general, it is most convenient to order directly through the smartboards.com website.

Do you sell outside of the USA?

We ship accessories only within the USA and Canada. Interactive displays are not sold outside of the USA.

ABOUT CUSTOMS DUTIES, AND TAXES The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Smartboards.com has no control over these charges, nor can Smartboards.com predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

What is your return policy?

Please see our return policy here.

Do you offer discounts for Education or Government purchases?

SMART Technologies offers discounts for qualifying Education and Government purchases.

Request a Quote to see if you qualify for education pricing with SMART Learning Suite or for government purchases.

I am Tax Exempt. How do I remove taxes from my order?

Please upload your tax exempt certificate here before placing your order.

Sales tax is collected in the following states:

New York, New Jersey, Pennsylvania, Connecticut, and California.

Where can I find a copy of your W9?

You can download our W9 here.

Smartboards.com is owned and operated by Presentation Products, Inc.